Tag: WhatsApp

Upload File option in Verified WhatsApp Personalise Broadcast

Upload CSV file with client information like name, number etc and use this information to send personalize message Learn More Process Video Step by Step Guide Step 1: Sign in to MsgClub using your Username and Password. Step 2: You’ll receive an OTP on your registered mobile number.  Enter the OTP and click Verify.   Step… Continue reading Upload File option in Verified WhatsApp Personalise Broadcast

Using the “Draft Upload File” Option in Personalise Broadcast for Verified WhatsApp

The “Draft Upload File” option in Personalized Broadcast allows you to use a previously uploaded file from the MsgClub interface. This means you only need to upload your file once, and you can conveniently reuse it anytime using this feature. If a user has previously uploaded a file containing customer information in the Personalised Broadcast… Continue reading Using the “Draft Upload File” Option in Personalise Broadcast for Verified WhatsApp

Verified WhatsApp Demo Plan

At MSGCLUB, our Verified WhatsApp service delivers solutions for businesses. Broadcast and send bulk messages with personalised content, leverage carousel chatbots and flows for promotions, and use a shared team inbox for smooth customer interactions. For enterprises, we offer advanced WhatsApp Business APIs. Plus, enhance your brand’s credibility with Blue Tick verification. Learn how to… Continue reading Verified WhatsApp Demo Plan

Card Adding Process on Meta

To start the WhatsApp Business API, the user needs to add their card on their meta business accounts. You can pay for messaging with a credit card via Visa or Mastercard. The meta currently doesn’t accept American Express or digital payments such as PayPal. Note: When you set up the payment method, you may be… Continue reading Card Adding Process on Meta

Respond to Customer Using WhatsApp Chat in MsgClub

If a customer responds to you on WhatsApp, you get a 24-hour window where you can chat with them freely without using Meta-approved message templates. During this period, you can use the MsgClub chat screen to have a direct conversation, and these messages are free of cost and if a customer stopped responding to you… Continue reading Respond to Customer Using WhatsApp Chat in MsgClub

Delivery Reports and Response Tracking in MsgClub Verified WhatsApp

After user has send their message to customer they can view the sent message status in delivery report where message information along with send message current status and customer response is clearly shown in a graph and table. Learn More Process Video Step by Step Guide Step 1: Go to MsgClub Cloud Communication Platform Log… Continue reading Delivery Reports and Response Tracking in MsgClub Verified WhatsApp

Verified WhatsApp Latest feature Integration

In MSGCLUB >> Verified WhatsApp Service >> Integration The integration of Justdial or IndiaMART with the MSGClub panel enables automatic capture of customer inquiries submitted on Justdial or IndiaMART directly into the MSGClub interface. This allows businesses to centralize lead management, view all incoming leads of IndiaMART or Justdial in real time, and take immediate… Continue reading Verified WhatsApp Latest feature Integration

View Show Leads in MSGCLUB Verified WhatsApp (IndiaMART Integration)

This page shows all the leads received from IndiaMART in a Tabular format. Users can view important details like the customer’s name, phone number, email, company name, location, product requirement, and when the lead was received. It also shows the status of each lead and lets users delete any if needed. Users can search, filter,… Continue reading View Show Leads in MSGCLUB Verified WhatsApp (IndiaMART Integration)

View Leads in MSGCLUB Verified WhatsApp (Integration)

This page shows all the leads received from Justdial in a Tabular format. Users can view important details like the customer’s name, phone number, email, company name, location, product requirement, and when the lead was received. It also shows the status of each lead and lets users delete any if needed. Users can search, filter,… Continue reading View Leads in MSGCLUB Verified WhatsApp (Integration)

Verified WhatApp Catalog

How to map Catalog? Catalog messages are free-form messages that allow you to showcase your product catalog entirely within WhatsApp. Catalog messages display a product thumbnail header image of your choice, custom body text, a fixed text header, a fixed text sub-header, and a View catalog button. Catalog Messages, Multi-Product Messages and Single Product Messages… Continue reading Verified WhatApp Catalog

Send LTO from WhatsApp Bot

A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person. You can send limited time… Continue reading Send LTO from WhatsApp Bot

Send Personalise LTO Template

A personalise text message is an SMS created using customers data: name, email address, date of birth, gender etc for the sake of providing them with messages that feel directly addressed to them. Users who want to add their clients name or other detail in message while sending template can do that by using personalise… Continue reading Send Personalise LTO Template

Send MPM Catalogue from WhatsApp using five methods

After creating Multiple Product Message (MPM) Catalogue from Broadcast template user can send their template to their customer using 4 different options from MSGCLUB panel. They can send their templates by broadcasting it to bulk contact or they can use WhatsApp Chat option to send Catalogue template directly from WhatsApp screen. User can also send… Continue reading Send MPM Catalogue from WhatsApp using five methods

Track SPM Catalogue Message with Report

After sending SPM catalogue to customers enterprise can track the message current status using delivery report option in MSGCLUB. This Delivery Report give complete overview of the message that was send when it was delivered or if it was successfully delivered. MSGCLUB also show user reason for any failed message so user can learn from… Continue reading Track SPM Catalogue Message with Report