The Enterprise Management Solution (EMS) gives users full control to customize the system to meet their specific business needs. Through the Configuration Page, users can easily configure the way their sales and support teams segment clients. On this page, users can create custom labels to categorize clients based on criteria that are important to their… Continue reading Configure your Enterprise Management Solution from MSGCLUB
Tag: Verified WhatsApp
Manage Team and Responsibilities from MSGCLUB Enterprise Management Solution
An enterprise management system provides quick, convenient access to information with role-based views for different agents. An enterprise management solution can help any business organise and manage their company with the help of a sales and support team. And it also helps enterprises manage these teams with the help of the Manage Team option. In… Continue reading Manage Team and Responsibilities from MSGCLUB Enterprise Management Solution
View and Manage your Tickets from MSGCLUB’s Enterprise Management Solution
A support ticketing system allows you to efficiently provide service to customers, partners, and employees by assigning a ticket or case number to every service inquiry. A support ticket system is a tool that organises customer support requests and automates service tasks. It converts customer queries into tickets, allowing support teams to track, prioritise, and… Continue reading View and Manage your Tickets from MSGCLUB’s Enterprise Management Solution
View Sales Lead in MSGCLUB Verified WhatsApp
On this page, the user can see all the leads their agent has generated from WhatsApp chat, along with their complete client information, and they can also see how many times that customer has done business with their company. The list also displays customer information, including their spending potential and current stage in the sales… Continue reading View Sales Lead in MSGCLUB Verified WhatsApp
Raise Ticket from WhatsApp Chat in MSGCLUB
In our Verified WhatsApp service, users can raise tickets on behalf of their customers by using the ticket option from WhatsApp Chat. This allows users to get the benefit of using a support ticket system from WhatsApp itself. This option allows to conveniently merge two systems into one solution without the hassle of moving back… Continue reading Raise Ticket from WhatsApp Chat in MSGCLUB
Use WhatsApp as CRM by adding Lead from MSGCLUB WhatsApp Chat
Enterprise Management Solution is an all-in-one solution that helps our organisation by merging our support ticket system, lead generation, and WhatsApp into one single solution. EMS is especially made for users who would like to conveniently add their sales lead into their CRM with just one click while interacting with their client on WhatsApp. The… Continue reading Use WhatsApp as CRM by adding Lead from MSGCLUB WhatsApp Chat
Learn how to create and send Provide Address Template from WhatsApp in MSGCLUB
We have added a new type of template in the verified WhatsApp chat template as an “Provide Address” which can help the enterprises to collect the address details of their customers. Using the provide address option the enterprise can automatically save and manage the data of the customers. Examples :- Like if the customer orders… Continue reading Learn how to create and send Provide Address Template from WhatsApp in MSGCLUB
Send WhatsApp Address Template with three ways
After creating address template from chat template screen user can send these templates to their customer with three ways from MSGCLUB interface There are three ways to send an Address Template Name Description Send from WhatsApp Chat Users can easily request customers to provide their address from WhatsApp, by using the Address Template in simple… Continue reading Send WhatsApp Address Template with three ways
Send Address template with WhatsApp API from MSGCLUB
WhatsApp API for business is a service provided by WhatsApp that allows businesses to integrate WhatsApp messaging capabilities with their own business systems and software. MSGCLUB provide user with option to send Provide Address template to customer using both MSGCLUB panel and API. The API lets you send messages to the thousands of customer automatically.… Continue reading Send Address template with WhatsApp API from MSGCLUB
API error codes
When interacting with APIs, response codes help us understand the status of our requests. They indicate whether the request was successful, encountered issues, or failed entirely. Here’s how you can check the meaning of any API response code using the SMS panel: Steps to Check API Response Error Codes 1.Open Your SMS PanelLog into your… Continue reading API error codes
Send Provide Address Template by Creating Chatbot
What is a WhatsApp Bot? A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.… Continue reading Send Provide Address Template by Creating Chatbot
Send Provide Address Template From WhatsApp Chat
In MSGCLUB, we provide businesses with Chat option that works similarly like WhatsApp Chat so that they can interact with their client by simply broadcasting a message to them. Users can easily request customers to provide their address from WhatsApp, by using the Address Template in simple WhatsApp chat. For example, after a purchase, users… Continue reading Send Provide Address Template From WhatsApp Chat
SMS status show variable length limit and not received on handset
If your SMS messages are encountering the error: “Variable length exceed.” Definition of the error Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This… Continue reading SMS status show variable length limit and not received on handset
View Provide Address Template in List of Chat Templates
Chat Template is a type of template that user can create and send to their customer without Meta’s approval. After broadcasting message to the customer, if they give any kind of response, a 24-hour window is opened, and the user can send a chat template to the customer. When user sends a message to a… Continue reading View Provide Address Template in List of Chat Templates
Create Address Template from chat template option in MSGCLUB
To create a Provide Address Template from MSGCLUB verified WhatsApp, user can select address option in template type and create a message asking customer to provide their address. Here the enterprise can prefilled some parameters like City, State, Pincode etc. in the blank form which facilitates the customers to enter less details, show saved address… Continue reading Create Address Template from chat template option in MSGCLUB