Why my SMS showing in send/pending status

As you are facing a issue where you sent a campaign – but in the DLR you are getting status like – sent / pending Definition of the status – SENT Pending WhatsApp Hi! 👋 It seems you’re facing an issue where you’ve sent a campaign, but in the DLR (Delivery Report), you’re seeing statuses… Continue reading Why my SMS showing in send/pending status

SMS status show variable length limit and not received on handset

If your SMS messages are encountering the error: “Variable length exceed.” Definition of the error Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This… Continue reading SMS status show variable length limit and not received on handset

SMS status show expired/undelivered and not received on handset

I wanted to address the recent issues you’ve encountered with your SMS campaign, specifically the statuses “Expired” and “Undelivered.” Here’s what these statuses mean: UNDELIV/Undelivered Description: This status indicates that the SMS could not be delivered due to low connectivity or other network issues affecting the recipient’s device. Action: Consider resending the message later or… Continue reading SMS status show expired/undelivered and not received on handset

SMS status show DLT error and not received on handset

In recent times, many businesses in India have encountered issues with SMS delivery due to DLT (Distributed Ledger Technology) errors. These errors are crucial to understand, as they can disrupt communication and impact business operations. This article will explore common DLT error statuses, their meanings, and step-by-step solutions to resolve them. What is a DLT… Continue reading SMS status show DLT error and not received on handset

SMS shows delivered but not received on handset

Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset

Step 6: Create Support Ticket from Request Wall

At MsgClub, we prioritize customer satisfaction and aim to provide exceptional support for any issues or queries you may encounter while using our SMS marketing interface. Our dedicated team of technical experts and customer service representatives is available to assist you anytime, anywhere. To ensure efficient communication, we encourage our customers to raise a “Support… Continue reading Step 6: Create Support Ticket from Request Wall

Step 4: How to export ‘’Delivery Report’’ from Client Side

How to export ‘’Delivery Report’’ of your text messages by client ?? At SMS PANEL, you can easily measure the effectiveness of your SMS marketing campaigns through our authentic delivery reports. Our user-friendly interface provides real-time status updates for all your campaigns, detailing the status of transactional, promotional SMS, and OTP messages you’ve sent. Understanding… Continue reading Step 4: How to export ‘’Delivery Report’’ from Client Side