If your SMS messages are encountering the error: “Variable length exceed.”
Definition of the error
Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations.
Reason: This error occurs when the variable {#var#} exceeds the allowed character limit of 30 characters. If the sms content of this variable surpasses this limit, the error will be triggered.
Recommendation: We suggest limiting the characters in the variable {#var#} to a maximum of 30 to avoid this error in future messages.
Thank you,
Support Team
“Hi! 👋
Your SMS messages are encountering the error: “Variable length exceed.”
What does this mean?
This error occurs when the message doesn’t match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations.
Reason for the error:
The error happens when the variable {#var#} exceeds the 30-character limit. If the content of this variable is longer than 30 characters, this error will be triggered.
Recommendation:
We suggest keeping the content of the variable {#var#} within 30 characters to avoid this issue in future messages.
Need more help?
If you still face issues, please generate a ticket with the following details:
- Username
- Sample Request ID
- Sample Mobile Number
- Sample Sender ID
- Issue Description
Support will check your issue and send an email to your registered email. 📧
Thank you! 🙏
Support Team”