What is Template?
Templates are reusable message sample content that users can use to send the same message to multiple customers without having to create a template again and again.
In order to send WhatsApp flow to the customer, User will have to create flow and then add those flows in the template. Only then can they send their flow templates to their customer.
| Name | Description |
| Create flow with Broadcast template | After creating flow from the Create Flow option, user can create a broadcast template and add flow in that to send it to their customer. |
| List of Broadcast Template | In broadcast template page you will see all the templates that you have created along with flow templates |
| Create Flow with Chat Template | If users want to send flow without waiting for approval then, they can use chat template by creating a chat template and adding flow in the template. |
| List of Chat Template | In chat template page you will see all the templates that you have created from chat template option along with flow templates. |