What is a WhatsApp Bot?
A WhatsApp Chatbot is a computer programme that simulates text-based human conversation via the WhatsApp messaging platform. WhatsApp Chatbots can automatically respond to various customer communications, from customer service to sales, and can be integrated via the WhatsApp Business Platform.
User can send SPM Catalogue to your customer via chatbot. In MSGCLUB you can create a chatbot that contain a Catalogue template which will be sent when certain keywords or response is given on any message.
How to create
Steps – 1. Sign in to MsgClub with your User Name and Password
Steps – 2. Select Verified WhatsApp service from Dashboard
Steps – 3. Select Bot from the left side panel
Steps – 4. In Bot page click on the Create Chatbot ,When you click on this button a page will open where you can create your bot.
Now you need to fill out the form –
- Chatbot Name – Write your chatbot name here
- Status- Select enable or disable status for chatbot from here
- Type – Select chatbot type category (Select how you want to send your chatbot template like on a keyboard or on a template)
Note- Enter keyword on which you want your chatbot to start
- Select templates like chat template, WhatsApp template and ACK template
Note- To Send SPM Catalogue you will need to select WhatsApp template option.
- Select checkbox if you want to webhook
When you insert all the required details and click on save, the chatbot will be created and shown on the list of template.
Any Time customer write the keyword or reply on a WhatsApp Message chatbot will get triggered and your message will be send to the customer immediately
FAQs
Q. What is WhatsApp Chatbot?
Ans. A WhatsApp Chatbot is a computer programme that simulates text-based human conversation via the WhatsApp messaging platform.
Q. Can I use WhatsApp Chatbot to send SPM Catalogue?
Ans. Yes, you can use WhatsApp chat bot to send SPM Catalogue
Q. Can I use WhatsApp Chatbot for Business?
Ans. Yes, you can use WhatsApp Chatbot for Business.
Q. I want my SPM catalogue to be send automatically when customer type something?
Ans. You can use default case in MSGCLUB bot feature