MSGCLUB has recently introduced a completely new feature in our Verified WhatsApp service that will our user to use lead Management, Support Ticket System(Customer Support), and Business WhatsApp all in one solution called as Enterprise Management Solution. This solution will be extremely beneficial to the enterprise who need CRM and Customer Support on hand to… Continue reading What is Enterprise Management Solution
Category: Enterprise Management Solution
Configure your Enterprise Management Solution from MSGCLUB
The Enterprise Management Solution (EMS) gives users full control to customize the system to meet their specific business needs. Through the Configuration Page, users can easily configure the way their sales and support teams segment clients. On this page, users can create custom labels to categorize clients based on criteria that are important to their… Continue reading Configure your Enterprise Management Solution from MSGCLUB
Manage Team and Responsibilities from MSGCLUB Enterprise Management Solution
An enterprise management system provides quick, convenient access to information with role-based views for different agents. An enterprise management solution can help any business organise and manage their company with the help of a sales and support team. And it also helps enterprises manage these teams with the help of the Manage Team option. In… Continue reading Manage Team and Responsibilities from MSGCLUB Enterprise Management Solution
View and Manage your Tickets from MSGCLUB’s Enterprise Management Solution
A support ticketing system allows you to efficiently provide service to customers, partners, and employees by assigning a ticket or case number to every service inquiry. A support ticket system is a tool that organises customer support requests and automates service tasks. It converts customer queries into tickets, allowing support teams to track, prioritise, and… Continue reading View and Manage your Tickets from MSGCLUB’s Enterprise Management Solution
View Sales Lead in MSGCLUB Verified WhatsApp
On this page, the user can see all the leads their agent has generated from WhatsApp chat, along with their complete client information, and they can also see how many times that customer has done business with their company. The list also displays customer information, including their spending potential and current stage in the sales… Continue reading View Sales Lead in MSGCLUB Verified WhatsApp
Raise Ticket from WhatsApp Chat in MSGCLUB
In our Verified WhatsApp service, users can raise tickets on behalf of their customers by using the ticket option from WhatsApp Chat. This allows users to get the benefit of using a support ticket system from WhatsApp itself. This option allows to conveniently merge two systems into one solution without the hassle of moving back… Continue reading Raise Ticket from WhatsApp Chat in MSGCLUB
Use WhatsApp as CRM by adding Lead from MSGCLUB WhatsApp Chat
Enterprise Management Solution is an all-in-one solution that helps our organisation by merging our support ticket system, lead generation, and WhatsApp into one single solution. EMS is especially made for users who would like to conveniently add their sales lead into their CRM with just one click while interacting with their client on WhatsApp. The… Continue reading Use WhatsApp as CRM by adding Lead from MSGCLUB WhatsApp Chat