What is a WhatsApp Bot? A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.… Continue reading Send Provide Address Template by Creating Chatbot
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SMS shows delivered but not received on handset
Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset
Step 12: How to raise billing ticket at SMS panel
How to raise billing ticket at MsgClub online panel 1st Step – You have to log in to our interface (msg.msgclub.net). Then, go to the “Request wall” option from the left bar. and click on “Billing ticket”. 2nd Step – Select the “billing ticket” and if you want to make a payment confirmation regarding our… Continue reading Step 12: How to raise billing ticket at SMS panel
Transactional Log Information
The transactional log is an essential feature that provides a comprehensive overview of all your transactions within the MsgClub interface. It allows you to track details related to SMS purchases, deductions, recredits, voice services, order numbers, IVR charges, and more. Key Components of the Transactional Log Search Functionality A search option is available at the… Continue reading Transactional Log Information
CTA white list process for JIO
Step1 : Login into TrueConnect portal and select login as ‘Principal Entity’. Enter ‘User Name’ & ‘Password’ and click on ‘Submit’. Enter OTP received on registered mobile number. Step2 : Select ‘CTA Whitelisting’ Icon from menu Step3 : Select ‘Whitelist Summary’ option under ‘CTA WHITELISTING’ Step4 : Select ‘+Whitelist CTA’ button to whitelist new CTA… Continue reading CTA white list process for JIO
Showing IP Block in API
Issue Overview: When you attempt to access an SMS API, you might encounter an error indicating that your IP is blocked. This typically occurs when there are IP restrictions in place for authentication. The IP Block status is shown in the response as a security measure to prevent unauthorized access. Cause of the IP Block:… Continue reading Showing IP Block in API
View Flow in MSGCLUB interface
Flow is a feature of the WhatsApp Business Platform designed to enrich user interactions, enabling you to develop and customize, task-centric workflows on WhatsApp quickly. It’s a pathway toward better task completion, fewer drop-offs, and improved business-user engagements. On this page, the user can view a list of flow templates that they have created. With… Continue reading View Flow in MSGCLUB interface
View your Carousel Templates in MSGCLUB interface
WhatsApp Carousel is an interactive messaging feature that allows you to send multiple images in single messages. In broadcast template page you will see all the templates that you have created along with carousel templates . You can search carousel template that you have created with template name and you can easily filter your template… Continue reading View your Carousel Templates in MSGCLUB interface
Multiple Options to Add your Template
As MSGCLUB is always focus to make platform user friendly, for the same we have make the DLT template add option as per the requirement of the different -2 clients. Name of DLT Options Description Upload Operator DLT File Upload DLT file which you download from the operator DLT Panel. Upload Multiple Entity Template Download… Continue reading Multiple Options to Add your Template
MSGCLUB DLT File Uploading Options
I hope this message finds you well! At MsgClub, we are committed to continually enhancing your experience and providing solutions that simplify your workflows. We understand that managing DLT files is crucial for your SMS campaigns, and to make this process as efficient as possible, we are excited to introduce four new uploading methods designed… Continue reading MSGCLUB DLT File Uploading Options