As you are facing a issue where you sent a campaign – but in the DLR you are getting status like – sent / pending Definition of the status – SENT Pending WhatsApp Hi! 👋 It seems you’re facing an issue where you’ve sent a campaign, but in the DLR (Delivery Report), you’re seeing statuses… Continue reading Why my SMS showing in send/pending status
Category: Text SMS
Why my SMS showing in CTA failed status
As TRAI Live CTA where the user need to done the CTA process – Let check how you can resolved the issue if you sms getting fail due to CTA – Types of URLs for Whitelisting: Guidelines for Whitelisting:
SMS status show variable length limit and not received on handset
If your SMS messages are encountering the error: “Variable length exceed.” Definition of the error Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This… Continue reading SMS status show variable length limit and not received on handset
SMS status show expired/undelivered and not received on handset
I wanted to address the recent issues you’ve encountered with your SMS campaign, specifically the statuses “Expired” and “Undelivered.” Here’s what these statuses mean: UNDELIV/Undelivered Description: This status indicates that the SMS could not be delivered due to low connectivity or other network issues affecting the recipient’s device. Action: Consider resending the message later or… Continue reading SMS status show expired/undelivered and not received on handset
SMS status show DLT error and not received on handset
In recent times, many businesses in India have encountered issues with SMS delivery due to DLT (Distributed Ledger Technology) errors. These errors are crucial to understand, as they can disrupt communication and impact business operations. This article will explore common DLT error statuses, their meanings, and step-by-step solutions to resolve them. What is a DLT… Continue reading SMS status show DLT error and not received on handset
SMS shows delivered but not received on handset
Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset
Why I am getting SMS in Link
Dear Valued Customer, If you send any sms with or without mapping or send different content so We match your sms content and If we found the you have not send the sms with matching so your sms will be delivered in link – If you do not want that sms delivered in link so please… Continue reading Why I am getting SMS in Link
Want to know detail of the DLR status
Hello Sir, We have received your request regarding your delivery status meaning so we have provided kindly check- On those numbers from our side we retry on expired number and if the number is active at the time of sending sms so the sms delivered on the number. if the number is out of reach… Continue reading Want to know detail of the DLR status
OTP/Transaction SMS Delivered Late
Introduction When sending SMS messages, timely delivery is crucial for user satisfaction. However, there can be various reasons for delays in SMS delivery. Understanding these reasons can help you optimize your messaging strategy. Reasons for Delayed SMS Delivery Conclusion To ensure timely SMS delivery, consider using the appropriate routes for different types of messages and… Continue reading OTP/Transaction SMS Delivered Late
Step-5: Process to How to Create Phonebook
Process on how to create Phonebook by SMS panel Phonebook – As we save the contacts in our cell phone in the same manner we can group our contact online with the help of the phone book option. Step 1 – when you open your sms account so in the option bar you can select… Continue reading Step-5: Process to How to Create Phonebook
Step 6: Create Support Ticket from Request Wall
At MsgClub, we prioritize customer satisfaction and aim to provide exceptional support for any issues or queries you may encounter while using our SMS marketing interface. Our dedicated team of technical experts and customer service representatives is available to assist you anytime, anywhere. To ensure efficient communication, we encourage our customers to raise a “Support… Continue reading Step 6: Create Support Ticket from Request Wall
Step 4: How to export ‘’Delivery Report’’ from Client Side
How to export ‘’Delivery Report’’ of your text messages by client ?? At SMS PANEL, you can easily measure the effectiveness of your SMS marketing campaigns through our authentic delivery reports. Our user-friendly interface provides real-time status updates for all your campaigns, detailing the status of transactional, promotional SMS, and OTP messages you’ve sent. Understanding… Continue reading Step 4: How to export ‘’Delivery Report’’ from Client Side
Step 19-How to generate an Authentication Key for API Integration?
What is an Authentication Key? An authentication key is a unique 24-character identifier associated with your account, required for sending text messages through our API. It specifies the account from which the SMS is sent. Generating Your Authentication Key Follow these steps to generate your authentication key: 1. Log In: Access our cloud-based SMS panel.… Continue reading Step 19-How to generate an Authentication Key for API Integration?
Step-13: How to map entity, sender id and template in sms panel
How to map Entity, Sender id and Template in sms panel – Step 1 – How to map Entity – Whenever you have a new client, whose “DLT registration” is done but his “entity” is not mapped in his sms panel. Step 2 – Click on DLT option – 1- Once you click on the… Continue reading Step-13: How to map entity, sender id and template in sms panel
DLT
DLT Templates are pre-approved message formats that companies can use to send SMS messages in a secure and compliant way. Name Description DLT Templates To help user see and upload their DLT templates on MSGCLUB we have created DLT page where user can view their template and upload new DLT templates with multiple options on MSGCLUB Multiple… Continue reading DLT