In MSGCLUB, we provide businesses with Chat option that works similarly like WhatsApp Chat so that they can interact with their client by simply broadcasting a message to them.
Users can easily request customers to provide their address from WhatsApp, by using the Address Template in simple WhatsApp chat. For example, after a purchase, users can send a message prompting clients to share their address for delivery. This Address Template includes a “Provide Address” button. When customers click it, they’ll be directed to a form within the WhatsApp chat to fill out their address details.
You can send an address template to the customer in Chat by using the attachment option. In Chat, you can choose an individual client to send your template. And when the client sends any reply on your broadcast message, a 24-hour window will open, and then you can chat with your client like any regular WhatsApp chat.
Learn More
How it work
Steps – 1. Sign in to MsgClub with your User Name and Password
Steps – 2. Select Verified WhatsApp service from Dashboard
Steps – 3. Select Chat from the left side panel
Steps – 4. On the chat page, select the client to initiate the chat.
Steps – 5. Click on attachment and select Chat Template.
Note – You can only send the chat template when the client responds to you on WhatsApp chat. Once the client responds, a 24-hour window will open during which you can communicate with the client by sending the chat template. Otherwise, you’ll need to send a broadcast template.
Chat template – In Chat template, select Address template that you want to send and click on Use It button in preview and it will be send to the client
Report– You can see the report of sent message on WhatsApp chat screen where you will be to see, if the message has been sent or not and, it will be visible on the tool tip.
Video
FAQs
Q. Can I send my Address template from MSGCLUB portal?
Ans. Yes, you can send your address template from MSGCLUB portal
Q. How to send Address template?
Ans. You can use Chat option from MSGCLUB portal to send Address Template
Q. How to send Address template from Chat option?
Ans. In Chat screen, from attachment select chat template option and send your Address template from the popup
Q. What is MSGCLUB Chat option?
Ans. Chat option is just like WhatsApp chat screen with a few additional feature
Q. Will I see client response of Address template on Chat screen
Ans. No, you can only see responses on list of template page
1 comment
Comments are closed.