Create Chatbot to Automatically Send Order Detail Messages

A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.

You can send order detail template to your customer via chatbot. In MSGCLUB you can create a chatbot that contain a order detail message of customer which will be sent when certain keywords or response is given on any message like once customer has selected their products in catalogue you can send them order detail message so customer can review their products and make payment.

How to Create

Steps – 1. Sign in to MsgClub with your User Name and Password

Steps – 2. Select Verified WhatsApp service from Dashboard

Steps – 3. Select Bot from the left side panel

Steps – 4. In Bot page click on the Create Chatbot ,When you click on this button a page will open where you can create your bot.

Now you need to fill out the form – 

  • Chatbot Name – Write your chatbot name here 
  • Status- Select enable or disable status for chatbot from here
  • Type – Select chatbot type category (Select how you want to send your chatbot template like on a keyboard or on a template)

Note- Enter keyword on which you want your chatbot to start

  • Select templates like chat template, WhatsApp template and ACK template

Note – To send order detail template select WhatsApp Template

  • When you click on WhatsApp Template, a pop up will open where you can select your broadcast template
  • Select checkbox if you want to webhook

When you insert all the required details and click on save, the chatbot will be created and shown on the list of template

FAQ’s

Q. Can I send order detail message from chatbot?

Ans. Yes, you can create a chatbot which will send your order details template.

Q. Will I able to send order detail template in response to WhatsApp template

Ans. Yes, order detail message can be send in response to WhatsApp message