We have added a new template type feature named as “Catalogue“ which helps the enterprise to attract the customers towards the product.
Using the Catalogue template type feature the enterprise is allowed to create a catalogue template in which the user can add product and description and send the template to their customers via WhatsApp chat. When the customer clicks on the template they can browse more products from the catalogue.
Example :- Electronics Business companies can use Catalogue Template type to promote their business products, encourage the customers to engage with the product, Adding an attractive picture of the product. The enterprise can create a catalogue template and can include product image, Body text and footer (Footer text is optional)
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| Name | Description |
|---|---|
| Create Catalogue Template | Users can create SPM catalogue template from chat template. In chat template Option select template type option where you can choose catalogue as a template type, Write message and select product for catalogue that you wanted to send to your customer. |
| List of Catalogue Templates | In chat template page you will see all the templates that you have created from Create Template option and any SPM Catalogue template that have been created from chat template is shown here and you can also see template preview by clicking on template and these template can be edited from the template preview as well. |
| How to send catalogue template | In MSGclub, there are three ways to send catalogue templates. First is the simple WhatsApp chat where users can select a chat template and send their catalogue template from the popup. And they can also use the WhatsApp chatbot to send their catalogue template, when customers enter any keyword or reply on any WhatsApp template. Apart from sending catalogue templates from the panel, MSG Club also has an option called developer API that businesses can use to send their catalogue template through an API. |
| Industry specific use-case | Industry specific use-case of WhatsApp Catalogue |