SMS shows delivered but not received on handset

Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset

OTP/Transaction SMS Delivered Late

Introduction When sending SMS messages, timely delivery is crucial for user satisfaction. However, there can be various reasons for delays in SMS delivery. Understanding these reasons can help you optimize your messaging strategy. Reasons for Delayed SMS Delivery Conclusion To ensure timely SMS delivery, consider using the appropriate routes for different types of messages and… Continue reading OTP/Transaction SMS Delivered Late

Developer API Description

The Developer API page is designed for users who want to send SMS messages directly from their own software applications. By integrating the MsgClub API, users can efficiently manage their SMS communications after proper configuration. Where to find the option of developer API >> After login your SMS panel >> At the left side menu… Continue reading Developer API Description

Step 6: Create Support Ticket from Request Wall

At MsgClub, we prioritize customer satisfaction and aim to provide exceptional support for any issues or queries you may encounter while using our SMS marketing interface. Our dedicated team of technical experts and customer service representatives is available to assist you anytime, anywhere. To ensure efficient communication, we encourage our customers to raise a “Support… Continue reading Step 6: Create Support Ticket from Request Wall

Step 4: How to export ‘’Delivery Report’’ from Client Side

How to export ‘’Delivery Report’’ of your text messages by client ?? At SMS PANEL, you can easily measure the effectiveness of your SMS marketing campaigns through our authentic delivery reports. Our user-friendly interface provides real-time status updates for all your campaigns, detailing the status of transactional, promotional SMS, and OTP messages you’ve sent. Understanding… Continue reading Step 4: How to export ‘’Delivery Report’’ from Client Side

Step 19-How to generate an Authentication Key for API Integration?

What is an Authentication Key? An authentication key is a unique 24-character identifier associated with your account, required for sending text messages through our API. It specifies the account from which the SMS is sent. Generating Your Authentication Key Follow these steps to generate your authentication key: 1. Log In: Access our cloud-based SMS panel.… Continue reading Step 19-How to generate an Authentication Key for API Integration?

Transactional Log Information

The transactional log is an essential feature that provides a comprehensive overview of all your transactions within the MsgClub interface. It allows you to track details related to SMS purchases, deductions, recredits, voice services, order numbers, IVR charges, and more. Key Components of the Transactional Log Search Functionality A search option is available at the… Continue reading Transactional Log Information

View Provide Address Template in List of Chat Templates

Chat Template is a type of template that user can create and send to their customer without Meta’s approval. After broadcasting message to the customer, if they give any kind of response, a 24-hour window is opened, and the user can send a chat template to the customer. When user sends a message to a… Continue reading View Provide Address Template in List of Chat Templates

Create Address Template from chat template option in MSGCLUB

To create a Provide Address Template from MSGCLUB verified WhatsApp, user can select address option in template type and create a message asking customer to provide their address. Here the enterprise can prefilled some parameters like City, State, Pincode etc. in the blank form which facilitates the customers to enter less details, show saved address… Continue reading Create Address Template from chat template option in MSGCLUB

Create and Send WhatsApp QR code from MSGCLUB

What is WhatsApp QR code? WhatsApp QR code is basically a link that customers can scan to initiate a verified WhatsApp chat with users sales team. This QR code can be placed on any social media platform alongside the product image, allowing interested customers to reach out easily with a pre-filled message through which we… Continue reading Create and Send WhatsApp QR code from MSGCLUB