The WhatsApp Business app is designed keeping in mind the several use cases and functionalities a business needs to run operations. One such feature is the ability to showcase and share products and services by creating a digital menu of sorts on the messaging app, called WhatsApp catalogue. The WhatsApp catalogue, once created, gets displayed… Continue reading Create Broadcast Template with MPM Catalogue
Month: November 2024
Create MPM Catalogue from Verified WhatsApp
Multi-product message templates: A tool on WhatsApp Business that allows users to showcase up to 30 products from their ecommerce catalogue in a single message. Customers can browse the products and sections, view details, add items to their cart, and place orders. MPMs are a sales tool that helps customers find and buy specific products… Continue reading Create MPM Catalogue from Verified WhatsApp
Send SPM Catalogue from WhatsApp Chat
In MSGCLUB, we provide businesses with Chat option that works similarly like WhatsApp Chat so that they can interact with their client by simply broadcasting a message to them. User who want to send catalogue template in simple WhatsApp chat can use Chat option in MSGCLUB to send their template. There user can select broadcast… Continue reading Send SPM Catalogue from WhatsApp Chat
Create Bot to send SPM Catalogue Template
What is a WhatsApp Bot? A WhatsApp Chatbot is a computer programme that simulates text-based human conversation via the WhatsApp messaging platform. WhatsApp Chatbots can automatically respond to various customer communications, from customer service to sales, and can be integrated via the WhatsApp Business Platform. User can send SPM Catalogue to your customer via chatbot.… Continue reading Create Bot to send SPM Catalogue Template
Send SPM Catalogue Template from Personalised Broadcast
A personalise text message or broadcast is an SMS created using customers data: name, email address, date of birth, gender etc for the sake of providing them with messages that feel directly addressed to them. Users who want to add their clients name or other detail in message while sending Catalogue templates can do that… Continue reading Send SPM Catalogue Template from Personalised Broadcast
Send SPM Catalogue Message from Broadcast
WhatsApp’s broadcast lets you send the same message to multiple contacts at once, which is ideal for marketing campaigns and announcements. Users who want to send the same template to bulk contact in a single time using csv file or contact list can use broadcast message to send Catalogue template to their customer. When broadcasting… Continue reading Send SPM Catalogue Message from Broadcast
View and Manage SPM Catalogue Templates
A Single Product Message (SPM) is a type of WhatsApp catalogue message that features a single product from a business’s inventory: In broadcast template page you will see all the templates that you have created along with SPM catalogue templates. You can search catalogue template that you have created with template name and you can… Continue reading View and Manage SPM Catalogue Templates
Create SPM Catalogue in Broadcast Template
Enterprise can create SPM catalogue from MSGCLUB broadcast template option by create template option in broadcast template and selecting catalogue as a template type and choosing SPM catalogue type. SPM templates are marketing templates that allow you to present a single product from your connected ecommerce catalogue, accompanied by a product image, product title, and product… Continue reading Create SPM Catalogue in Broadcast Template
how to map department in IVR
This guide provides a step-by-step process to add a department, map agents, and manage various configurations in the IVR (Interactive Voice Response) system. Features of the IVR Management Section The “Manage IVR” section allows you to: 1. Adding a Department To add a department in the IVR system, follow these steps: 2. Enter the details… Continue reading how to map department in IVR
Voice SMS not Delivered
With the recent updates to the Distributed Ledger Technology (DLT) system, there are specific statuses to track the delivery of voice SMS messages, particularly for promotional numbers. The delivery process involves multiple attempts to reach the recipient, and several status codes are used to indicate whether or not the message was successfully delivered. Delivery Process… Continue reading Voice SMS not Delivered
How to use Catalogue on Business WhatsApp
We have added a new template type feature named as “Catalogue“ which helps the enterprise to attract the customers towards the product. Using the Catalogue template type feature the enterprise is allowed to create a catalogue template in which the user can add product and description and send the template to their customers via WhatsApp… Continue reading How to use Catalogue on Business WhatsApp
Send WhatsApp Catalogue in Three ways from MSGCLUB
We have added a new template type feature named “Catalogue“ which helps the enterprise to attract the customers towards the product. Using the Catalogue template type feature, the enterprise is allowed to create a catalogue template in which the user can add product and description and send the template to their customers via WhatsApp chat.… Continue reading Send WhatsApp Catalogue in Three ways from MSGCLUB
Send Catalogue from WhatsApp API
WhatsApp API for business is a service provided by WhatsApp that allows businesses to integrate WhatsApp messaging capabilities with their own business systems and software. MSGCLUB provides users with the option to send Catalogue template to customers using both MSGCLUB panel and API. The API lets you send Catalogue Template messages to thousands of customers… Continue reading Send Catalogue from WhatsApp API
Setup Catalogue for WhatsApp Chatbot
What is a WhatsApp Bot? A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.… Continue reading Setup Catalogue for WhatsApp Chatbot
Send Catalogue from WhatsApp Chat
In MSGCLUB, we provide businesses with a Chat option that works similarly like WhatsApp Chat so that they can interact with their client by simply broadcasting a message to them. Users who want to send Catalogue in simple WhatsApp chat can use the Chat option in MSGCLUB to send their catalogue. You can send a… Continue reading Send Catalogue from WhatsApp Chat