1. What is Call Recording?

This programming empowers you to record phone discussions either over a PSTN (Public Switched Telephone Network) or VoIP (Voice over IP) in an advanced sound document group. It additionally gives you the capacity to recover, playback, store, and share recordings.

2. For how long these recordings are stored?

There is no specific time limit or we can say that recordings are stored for an unlimited time period which can be accessed at any time in the future.

3. Can I be sure of the security of my recorded calls?

Recordings are securely uploaded on the cloud automatically with limited user access and protected by unbreakable measures.

4. Can I download the call recordings?

Yes, you can download the recordings from the panel itself. You can even share the recordings foe further training and other purposes.

5. What is the process to get a Call Recording system?

All you have to do is just Signup on our website or contact Msgclub. Our executives will be happy to help you with everything regarding the recording of calls.

Call Recording

Record your calls for better business insights

Record calls to monitor your agents on-call performance and customer service-line

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Advantages

Record customers call to keep better insights

Improve Customer Service

Agents will provide every possible service to the customers in a fast manner as they know that all interactions are getting recorded.

Better Inquiry

Callers can enquire about any business-related service and product without any interruption by the agents.

Effective Analysis

You can hear the interactions of agents and customers to effectively analyze your agents on-call performance.

Secure Storage

Recordings are stored on secure cloud storage which has access to limited users to prevent misuse.

Better Training

By analysis, you can identify the areas of improvement and train your agents accordingly.

Automatic Storage

Recordings get stored in cloud storage automatically which prevents manual errors.

How It helps you?

Enhance your agents on-call performance by
recording their interactions with the clients.

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Signup with Msgclub for Call Recording system

Benefits/Features

Make your calling process expert prone by training your agents effectively.

Maintains Quality

Maintain the quality of interaction of your agents with the clients and make the changes accordingly to enhance customer communication.

Key Insights

Understand your customers issues and requirements by listening to their recordings and keep the insights.

Effective Training

Effectively train your agents by analyzing their on-call performance with the customers and make improvements.

Future Evidence

Recorded conversations work as exact evidence of the interactions between your agents and customers.

Client Satisfaction

Keep insights into the conversation understand the issues & requirements of your customers and provide systems accordingly.

Regulatory Compliance

Recording calls will ensure that your business is following all essential regulatory norms.

Testimonials

What our customers say

Soumyadeep Garg

CEO

We are very happy with Msgclub's ability to deliver on time and suggest solutions to make the best use of their products.

Rajiv Barman

With Msgclub's super services, our customer experience has dramatically improved because of the real-time feedback we now get.

Shashank Jain

Technical Head

Msgclub's APIs are very clear. Our tech team could integrate them in no time. It's easy to incorporate into any product.

Akansh Rawat

Director

Msgclub's automated calls have helped in increasing our services and reducing our costs since there is no need for any manual intervention.

Frequently Asked Questions

We have got answers for some questions that probably can raise in your mind.

What is Call Recording?

This programming empowers you to record phone discussions either over a PSTN (Public Switched Telephone Network) or VoIP (Voice over IP) in an advanced sound document group. It additionally gives you the capacity to recover, playback, store, and share recordings.
For how long these recordings are stored?

There is no specific time limit or we can say that recordings are stored for an unlimited time period which can be accessed at any time in the future.
Can I be sure of the security of my recorded calls?

Recordings are securely uploaded on the cloud automatically with limited user access and protected by unbreakable measures.
Can I download the call recordings?

Yes, you can download the recordings from the panel itself. You can even share the recordings foe further training and other purposes.
What is the process to get a Call Recording system?

All you have to do is just Signup on our website or contact Msgclub. Our executives will be happy to help you with everything regarding the recording of calls.

Opt Msgclub to Monitor your agents on-call performance through

Call Recording

Msgclub is providing you the best business

Call Recording software

to record the interactions between your agents and customers to make customer assistance easy and smooth. It is helpful from the view of customer service as it eliminates any sort of confusion from the service segmentation part which works as a key pro for any business's development.
Using

Call recording system

our services will help you to enhance your agent's on-call performance. Msgclub will help you to segment your services in a manner that none of your customers have to face any type of misbehavior from the agent's side. This indicates serving and addressing customers in a better way, and help you to give better training to your agents accordingly. You can access recordings anytime in the future as their storage validity is for an unlimited time period.

What is Our call recording system?

Msgclub's services are an efficient way to analyze all business and service communication. It's a deal of low investment with a surety of high returns. Our solutions are cost-effective, Stable & Provides ease in client communication. Our services are performing well with industries like Web development, banking, automotive, tours, event management, schools, airline, insurance, hotel & resorts, retail, media, healthcare, entertainment and more. Msgclub is all set to provide the best system to record your business calls. We will help you to build the image of your business as a professional. Our team will educate and assist you with everything related to this feature.

Benefits Of Call recording

It will help your business to grow by properly analyzing the recorded calls and by training your agents accordingly. It will help you to monitor the performance of your agents and their manner of interaction with the clients and help you to train them in a better way accordingly. It works as exact evidence for every conversation your agent had with any customer. These recordings can be accessed at any time in the future, can be downloaded and can be shared.

Maintains Quality
Maintain the quality of interaction of your agents with the clients and make the changes accordingly to enhance customer communication.

Key Insights
Understand your customers issues and requirements by listening to their recordings and keep the insights.

Effective Training
Effectively train your agents by analyzing their on-call performance with the customers and make improvements.

Future Evidence
Recorded conversations work as exact evidence of the interactions between your agents and customers.

Effective Analysis
You can hear the interactions of agents and customers to effectively analyze your agents on-call performance.

Services

Addons

Plugins

INTEGRATIONS

Products

Solutions

Developer Tools

Record your calls for better business insights

Signup with Msgclub for Call Recording system

Benefits/Features

What is Call Recording?

For how long these recordings are stored?

Can I be sure of the security of my recorded calls?

Can I download the call recordings?

What is the process to get a Call Recording system?

Call Recording

Call Recording software

Call recording system