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The aim of WhatsApp Business’s introduction was to simplify the process of building direct relationships with your clients. For this reason, we think the future of customer assistance lies with WhatsApp! ” Take every opportunity to develop a relationship with a customer.” For this reason, Whatsapp is a far better channel for customer service than …
Customer Service on WhatsApp: How Does WhatsApp Work for Customer Service? The majority of people associate WhatsApp with a messaging app. Few people consider it a customer support channel. However, as a business owner, WhatsApp should be used first as a customer service channel and secondly as a conversation app. Because WhatsApp is the world’s …