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In the world of e-commerce, customer engagement plays a crucial role in driving sales and boosting customer satisfaction. One of the most innovative solutions for businesses today is advanced messaging. Rich Communication Services is a technology that allows businesses to send richer, more interactive messages to their customers. Unlike traditional SMS or emails, RCS messages …
If you’re already using SMS or apps like WhatsApp for customer communication, you’re probably doing a great job. But what if there’s a better way to reach your customers that’s even more interactive and engaging? Enter RCS marketing. RCS (Rich Communication Services) is a new messaging protocol designed to upgrade traditional SMS and MMS. It’s …