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Is Your Messaging Engaging Enough? Does your current messaging strategy truly engage customers, or is it just a one-way notification? Imagine launching a new product using traditional SMS. Customers receive a plain text with a link, but there’s little interaction. Now, consider using RCS messaging instead. The message includes high-quality images, a product demo video, …
With the rapid growth of online shopping, businesses are looking for innovative ways to enhance customer interactions and drive sales. While traditional SMS marketing has been a popular choice, Rich Communication Services offers a more dynamic and engaging alternative. RCS allows e-commerce brands to interact with customers using high-quality images, videos, carousels, and call-to-action buttons—all …