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What is RCS? Rich Communication Services is an advanced messaging protocol designed to upgrade traditional SMS by incorporating modern features such as multimedia sharing, rich cards, carousels, and quick reply buttons. Unlike basic text messaging, RCS delivers a dynamic and engaging experience similar to popular Over-the-Top (OTT) messaging apps while maintaining the reliability of SMS. …
Healthcare Organizations are constantly seeking ways to improve patient care, and communication plays a key role in achieving this. RCS Business Messaging offers healthcare organizations a new way to enhance communication with patients, using dynamic features that improve the patient experience and simplify administrative tasks. This blog highlights how RCS can enhance patient communication and …