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In today’s fast-moving world, businesses need to have real-time conversations with potential customers. Research by HubSpot shows that 80% to 90% of consumers want quick responses when they have questions about sales, marketing, or customer service. While traditional communication methods like emails can sometimes get lost in crowded inboxes, newer technologies like RCS messaging are …
Efficient customer data collection is key to great support, and WhatsApp Flows makes this easier for businesses. It allows companies to create interactive forms within WhatsApp chats, streamlining the process for both businesses and customers. This tool saves time and improves the customer experience by enabling smooth, on-platform interactions. With its intuitive design, WhatsApp Flows …
E-commerce businesses are always looking for ways to improve customer experience and streamline operations. That’s where WhatsApp Flows comes in – a new feature that will revolutionize how online retailers connect with their customers. WhatsApp Flows is an advanced feature within the WhatsApp Business Platform, designed to create smooth, interactive customer journeys directly within WhatsApp. …