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In today’s digital era, e-commerce businesses are constantly looking for ways to enhance customer service, improve engagement, and streamline operations. While there are countless communication tools available, WhatsApp has emerged as one of the most popular platform for reaching customers. With over 2 billion active users , it’s no surprise that e-commerce companies are using …
In today’s fast-paced world, communication is everything—especially in education. Whether it’s connecting students with teachers, parents with school staff, or prospective students with institutions, effective communication can make or break the experience. As digital tools become more popular, platforms like WhatsApp have emerged as key solutions, and MsgClub’s WhatsApp services, particularly the Team Inbox feature, …
Customer support is the backbone of any successful business. It’s where brands build trust, solve problems, and create lasting relationships with their customers. But let’s face it—traditional support methods like emails and phone calls can feel outdated and time-consuming. Enter WhatsApp Flows, a game-changing feature that’s transforming how businesses handle customer support. It allows businesses …