Dealing with a large number of customers on a daily basis is part of the restaurant and hotel business. Providing outstanding customer service is definitely one of the main objectives of any business that operates in the hospitality sector.
Any quality facility is expected to communicate availability, bookings, payments, and other information in a timely and clear manner. It reduces staff stress while ensuring customers receive the information they require in a way that reflects a well-run and efficient firm. While Sending SMS users are facing a problem in DLT even after Sender ID is approved by operator and template approved For this situation msgclub provide you a new feature in text SMS that is “Smart Send SMS” to solve your dlt problems like failed sms, error to send sms, time consuming, etc. Smart Send SMS Service helps food chains to reach out to a large number of contacts instantly without having Template mismatch or errors.
Benefits of using Smart Send SMS Service for Hotels and Restaurants:
We have given you some benefits when you use Smart Send SMS:
Brand Promotions: Send an SMS to your consumers informing them of new offers and deals that they can take advantage of within a specific time period. Creating material like hurry up content attracts more clients to your business because they will not miss out on the opportunity to receive that deal, and users will not see template mismatch issues.
Reward Loyal Customers: Go over the competition by extending your loyal customer base by rewarding and giving them exclusive offer messages, free meals, and additional savings that are specific to them. Users don’t have to worry if i edit the variables then again it will template mismatch No, In Msgclub Smart Send SMS feature give surety that user send sms will not go in template mismatch or have to face any errors by setting limit on Variables is 30 Characters and content static.
Reminders and Updates: Send order booking, tracking ID, delivery status, payment updates and reservation reminder notifications to improve the customer’s experience.
6 Ways to use Smart Send SMS for your Hotel Business:
- It’s a direct and immediate channel to reach potential and existing customers without any hassles..
- Msgclub provides you 24/7 support and integrates with other hotel marketing channels.
- This Feature helps in increasing customer/traveler engagement.
- It helps in the effective branding of the hotel without any template mismatch.
- Helps in improving analytics by tracking responses via Smart Send SMS.
There are many more advantages of the Smart Send SMS feature which will help your hotel business.
Here the some examples of Smart Send SMS For Hotel & Restaurants:
1. Introduction Message:
Greetings,
We are thrilled to have you with us! Your comfort is our priority, and we’re here to make your stay memorable. Room: [Room Number] is your home for your stay with us. If you need anything or have questions, our friendly staff is here 24/7. Thank you for choosing us.
Regards
Your Name
2. Promotional Text:
Hello,
Enjoy 20% off on your next stay at [Hotel Name]. We’re thrilled to host you through your vacation. Book now and experience comfort like never before.
Regards
Your Name
3. Loyalty Program Update:
Great news For you,
You’re now part of our exclusive Loyalty Program. Earn points with every stay and enjoy fantastic perks. Stay tuned for exciting rewards and special offers. Thank you for choosing [Hotel Name] for your stay!
Regards
Your Name
4. Special Discounts:
Hello,
We appreciate your stay with us. As a token of our gratitude, enjoy an exclusive 15% discount on your next booking! Use code THANKYOU15 when reserving your room online or mention it when booking over the phone. We look forward to welcoming you again.
Regards
Your Name
5. Checkout Reminder:
Hi,
Thank you for choosing [Hotel Name] for your stay. We hope you had a delightful time! Your checkout is scheduled at 12:00 PM today. If you need any assistance or wish to extend your stay, please contact the front desk. We look forward to hosting you again!
Regards
Your Name
6. Anniversary or Birthday Greeting:
Happy [Birthday/Anniversary],
Wishing you a day filled with joy and wonderful surprises. Celebrate your special day with us. Let us know if there’s anything we can do to make your stay extra memorable.
Regards
Your Name
7. Thank You Message:
Thank you for choosing [Hotel Name]. It was our pleasure to host you. We hope you enjoyed our hospitality and that your experience was memorable. Your comfort is our top priority.
Regards
Your Name
Conclusion
Smart Send SMS is the best feature for your hotel & Restaurants business and it will help in so many benefits. It will give 100% surety that your template will not be mismatched and any errors users have to face. To solve your dlt errors Contact Us on 8359000164 or pro@msgclub.co.in