The Industry is facing the issue of increasing numbers of cyber security outrages due to scammers and spammers. This is critical as these can result in a poor experience for the customer and the company as well. This might lead to a falling number of customers along with their losing faith.
We have come up with clever solutions to this problem of compromised security – customer Registration & Number Verification.
With more than six billion mobile phone numbers registered worldwide, the mobile phone number is the ultimate way to register and verify customer identity. Let’s see how these two features “Customer Registration & Number Verification” of the MsgClub’s ‘Missed Call service’ are going to help you:
Customer Registration
Using our missed call alert service, you can request your prospects to fill a registration form, and, if they genuinely liked your service, they won’t hesitate in doing so. This way you’ll be able to identify who’s actually interested in your service and who could be a potential spammer.
Number Verification
Using number verification for verifying phone numbers at every crucial step of the customer lifecycle, like account creation, transaction authentication, and ongoing customer engagement activities etc will help you in verifying the authenticity of the customer. By giving a missed call, customers can verify themselves.
Below I am mentioning, how and where customer registration and number verification increase security and boost the authenticity of the channel:
Authentic Registration
Avoid spam registrations by missed call verification. You can ask your customers to register themselves by giving a missed call on the number you provide. When a new customer registers for your service, phone verification can help authenticate identity, ensuring your new customers are who they claim to be.
For example, a new customer who downloads your app and registers a new account could give a missed call to verify the app on their device, in order to complete the customer registration process.
Authenticating Transaction
To avoid fraudulent transactions from occurring, confirming them with real-time communications is a significant way. Requiring authentication of customers at this critical moment is extremely effective at reducing any suspicious activity. Nearly each and every financial institution, payment, and e-commerce industry now require authentication of transactions by giving a missed call on a number sent to them via SMS.
Account Modifications
When your customer logs in to your app from an unknown or alternative device, or tries to change the password, then sending a number to give a missed call, in order to verify the customer’s identity is sure to help reduce fraud and identity theft.
Using MsgClub’s ‘Missed Call Service’ for marketing helps you mitigate the risk of fraud and spam for your business with some of its excellent features. Contact us to avail this facility and grow higher.
Contact us to get more innovative solutions of our company, MsgClub!