How to use Bulk SMS services to Engage your website visitors

When you hear about Chatra software for live chat, you’re probably thinking that it is an online medium for customers when they have a query. That’s true but that’s just a part of it. A Chatra can be used by us in a more proactive way. The way in which you write a message to a customer and resolve query while they’re browsing your website pages. You can simultaneously use SMS services to promote your new services and products in future.

Many of the small and large enterprises are using SMS addon for Chatra. So, in this blog, I am sharing How some industries are taking benefits of Chatra SMS add-on for their visitors? Make sure you’re using Chatra Live Chat installation on your website or application!

Tour & Travel Agency-

People love to go out for holidays once in a year. So, they always visit tourism websites in a search for new places and affordable packages. Sometimes they ask a question on Live Chat window (Chatra) and sometimes just switch it back.

So, to let them know about your company best services you need an SMS marketing tool for better communication and promotion. We suggest tour & tourism agencies to use our bulk SMS Chatra add-on for all text messaging requirements like personalizing SMS.

A tourism agent can send out special offers, holiday deals and discounted packages as per the tourist interest. If you want to promote any holiday package to all your visitors you can send it like;

Enjoy a holiday at GOA just in Rs. 15000/- We offered best services; Air ticketing services, Car rental services, Cruise holidays, Hotel Reservation, Breakfast and more. Hurry up.

In case, if you want to assist them personally you can send personalized SMS to him/her.

Hello Mrs. Rita. Top Darjeeling tour packages are waiting for you! We offer you this tour at Rs.25000 per head along with all accommodation. For more information contact Yash Agrawal at 9863652222.

Call Center-

BPO and customer support representatives are often busy to solve visitors query in-hand. So, they try to provide better assistance via SMS on their mobile number. As text messaging is quite faster than exchanging emails and it can be used in more ways rather than the support.

They can use Chatra add-on of msgclub for bulk SMS to reach out their website visitors and clients without any hassle. Our powerful add-on not only offers Bulk SMS interface but it also offers to personalize SMS service to develop a sense of personal touch between customers and BPO companies.

For example

Hello Vijay, Thanks for showcasing your interest on our website. We really love to assist you!
Your request for a ticket has been successfully resolved by our team. Check your email for more information!

In such ways, enterprises and different industries like Schools, Stock market, government agencies, media & entertainment etc will enjoy the advantages of SMS marketing services for high ROI and established goodwill.