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Different Ways To Enhance Customers Relationship Via SMS Integration in ''BUSY'' - MSGCLUB Blog

Different Ways To Enhance Customers Relationship Via SMS Integration in ”BUSY”

SMS is a need of every business, be it a retailer or a manufacturer, accountant or a salesperson you always have to communicate information to customers in a simple & cost-effective way.

As per the high demand for SMS gateway services in accounting software, the most trusted bulk SMS provider who always become successful in the SMS marketing industry because of its clients has started offering bulk SMS API for BUSY billing software to businessmen who use BUSY accounting software for the financial purposes and taxes calculation. They always want, their customers should be updated every time regarding their account balances, taxes, due, and more. So, for this reason, we are giving an innovative solution that helps them to straightly send bulk text messages from the BUSY GST accounting software to engage customer’s trust.

busy sms integration

Your customers expect a prompt response from your business. Luckily they always carry their mobiles with them. This makes it easy for you to deliver a smarter mobile service. No matter, whether you need to convey general information promote your product/service, or deliver personalized information you can do it very effortlessly after doing bulk SMS API integration in BUSY billing software.

In addition, below are some ways you could be using text messaging to supercharge customer engagement.

1. Special Offers

If you run discount coupons on special occasions, an SMS is ideal for sharing its details with a customer base. People are 10 times more likely to redeem an SMS coupon than a printed one. Whether it may be in-store or online, a discounted coupon code in SMS means will help you to apply the code directly from the phone.

2. Order Confirmation or Cancellation

Once you have got an order from your portal, give your customers peace of mind by confirming that, you have received their order. In case, it gets canceled inform the buyer of the refund details right from the accounting software. An SMS is the easiest way to do this!

busy sms integration

3. Payment Reminders

Every customer has online subscriptions to manage and bills to pay. Staying on top of them is challenging but from your perspective chasing payment from customers builds a negative impact on customer relationships. Reminding them timely through bulk SMS in busy software means fewer penalty notices and better buyers’, client’s perceptions.

Well, you can make customers feel appreciated also via product reviews, customer surveys, fraud alerts, support, service updates, etc. SMS might not be the newest technology but nothing is more amazing than this because when it comes to quickly and effectively reaching your audience, bulk messaging is the right choice!

Moreover, you can also get a big chance to be a bulk SMS reseller on our platform. Running a white-label program also helps you to build strong customer relations.

Contact us to get more innovative solutions for our company, MsgClub!