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What Are WhatsApp Flows? WhatsApp Flows, introduced in September 2023, is a powerful update that helps businesses automate communication and streamline processes on WhatsApp. This feature simplifies tasks like feedback collection, appointment scheduling, lead generation, and more, eliminating tedious back-and-forth conversations. Acting as an in-app form, similar to Google Forms, WhatsApp Flows allows businesses to …
Efficient customer data collection is key to great support, and WhatsApp Flows makes this easier for businesses. It allows companies to create interactive forms within WhatsApp chats, streamlining the process for both businesses and customers. This tool saves time and improves the customer experience by enabling smooth, on-platform interactions. With its intuitive design, WhatsApp Flows …
In today’s fast-paced digital world, businesses need to find efficient and effective ways to interact with their customers. Traditional messaging, while useful, often lacks the structure and personalization required to guide users seamlessly through their journey. This is where WhatsApp Flow steps in—a powerful feature that enables businesses to create structured, interactive, and automated conversations …
E-commerce businesses are always looking for ways to improve customer experience and streamline operations. That’s where WhatsApp Flows comes in – a new feature that will revolutionize how online retailers connect with their customers. WhatsApp Flows is an advanced feature within the WhatsApp Business Platform, designed to create smooth, interactive customer journeys directly within WhatsApp. …
Imagine your event is in full swing, but managing registrations, collecting feedback, or tracking RSVPs is becoming overwhelming. What if you could eliminate the constant back-and-forth emails and complicated registration forms? What if there was an easier way to manage everything in one place? In this article, we’ll show you how WhatsApp Flows can simplify …
Convenience, personalization, and automation are key to delivering great customer service. WhatsApp appointment booking is now a powerful way to improve the overall user experience by offering automated appointment scheduling. While WhatsApp has long been a popular tool for marketers to generate leads and engage with customers, it’s now also becoming a powerful way to …
Limited-time offers (LTOs) are a new feature recently introduced by the WhatsApp Business API. This template allows businesses to send time-sensitive promotional offers that are available for a limited period. With LTOs, customers can see a countdown timer, creating a sense of urgency to take action before the offer expires. This feature helps businesses engage …
A WhatsApp Product Card Carousel is a feature designed for businesses using WhatsApp Business to showcase multiple products or services in a carousel format directly within a chat. It’s an interactive way for businesses to display their offerings and for customers to browse, inquire, or purchase products seamlessly without leaving WhatsApp. A product card carousel …
In MSGCLUB we are introducing a new type of verified WhatsApp chat template called the “Request Location” template. This feature allows businesses and enterprises to easily obtain the real-time location of their customers. This simple yet powerful feature helps businesses improve their operational efficiency and ultimately supports their growth. With the “Request Location” template, businesses …
MSGCLUB has recently introduced a completely new feature in our Verified WhatsApp service that will our user to use lead Management, Support Ticket System(Customer Support), and Business WhatsApp all in one solution called as Enterprise Management Solution. This solution will be extremely beneficial to the enterprise who need CRM and Customer Support on hand to …