[Urgent Attention Required – DLT Notification] Important Communication – TRAI Directive dated 20.08.2024 urging PE’s to ensure that the URLs, APKs, OTT links, or call back numbers to be used in all their customer communication has to be whitelisted

We wish to inform you of an important TRAI mandate effective 1st September 2024.  Of late, Operators have been receiving a large number of fraud-related complaints where the variable portions in the message templates are replaced with fraudulent URLs/APKs, etc., to cheat the public at large. Unsuspecting victims fall prey to these messages and click on …

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The Dos and Don’ts of WhatsApp Carousel

Best Practices for Visually Appealing WhatsApp Carousel Content How to Ensure Your WhatsApp Carousel Messages Don’t Get Marked as Spam Maintaining the integrity of your WhatsApp Business account on MsgClub panel or vai API and ensuring your carousel messages don’t get marked as spam is crucial for effective customer engagement. Here are some best practices …

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